Citroen C5 Aircross is the first SUV in India from the Citroen India stable. It’s been ten months since it was launched, and already proud owners are sharing their experiences.
This is one of the incidents about how Citroen India reached its customer in Leh, serviced his car, and shipped it to the owner’s house in Surat. This story is interesting because not many automobile companies in India provide this kind of service.
This blog post can be interesting if you plan to buy the Citroen C5 Aircross or the upcoming Citroen C3 Aircross.
Citroen C5 Aircross has top-notch style
The Citroen C5 Aircross is a premium SUV powered by a 2-liter diesel engine that produces a maximum power of 177 PS and maximum torque of 400 Nm. The on-road price in India is more than 40 Lakhs, with variations in different states due to tax policies.
Sold Ford Endeavour for Citroen
The Citroen car owner, Mr. Jay, is an architect. During his visit to Europe, he experienced the Citroen cars and loved them.
He was driving the Ford Endeavour back in India for quite some time and also owned a Toyota Fortuner before that. With his previous experiences and requirements, he understood that Citroen has something special that other SUVs in the price segment lacked.
Citroen C5 Aircross Experience
After test driving the Jeep Compass and other compact SUVs, the Citroen C5 Aircross seemed to be the best fit for him. He wanted a 5 seater luxury SUV!
After driving his C5 for 20,000 km, he has got only praise for it. He says the C5 is different from every angle. It has perfect proportions, space, height and is futuristic. The suspension is too good, and the driving comfort is excellent. The sound insulation is impressive, and there is zero noise inside.
That’s true. The Citroen C5 Aircross is the car to fall in love with. It’s beautiful, looks elegant, and it’s super comfortable inside. You should check the rear compartment. It’s a super comfy ride for all three passengers.
Despite being a 2.0-liter engine, the Citroen C5 Aircross gives an average of 14 km per liter (city driving and highway combined).
Service expenses and customer support
The best part of the story is the Citroen after-sales service.
Jay drove his Citroen C5 Aircross to Ladakh and encountered a minor glitch with the sensor. He contacted Citroen customer care, and the reps reached the spot in no time.
The Citroen team ensured that Jay’s family reached home safely. In fact, they booked the flight ticket for them. Unbelievable, but this is the fact. I have not known any other automobile company providing this service in India. You have to opt for the AMC contracts that include these services.
Even though Citroen is new to the Indian automobile market, it seems like no other automobile company can beat it in terms of after-sales service. Citroen India has no showrooms yet in many Indian cities. But they will reach you wherever you are, and this story is all about that. Citroen seems to be determined to support its customers irrespective of their location.
The Citroen C5 Aircross is a premium SUV that costs Rs. 40 Lakh and above in India.
This discussion is based on a YouTube Video published by MotorOctane.